PACKAGE DEALS AVAILABLE 

Policy of cancellation and refund

Inform the teacher at least 24 hours in advance if a lesson is to be canceled.
Otherwise, the lesson will be considered paid.
The lessons paid will not be reimbursed.

The student can start the lessons after the payment of the lessons

payment method

PRIVACY AND PERSONAL DATA

Pursuant to art. 13 of the 2016/679 EU Regulation and in relation to the personal data that we intend to process, we inform you of the following.

1. Sources and purposes of the processing
Personal data requested or provided or collected directly from the interested parties, even verbally, or collected from third parties, acquired prior to the establishment of the contractual relationship or during or after the termination of the same, are processed for the purposes related to and instrumental to the activity of ITALIANVIASKYPE that is:
a) taking appointments to follow the lessons in Italian;
b) teaching skype lessons of Italian language and culture through a Skype platform;
c) fulfillment of legal obligations related to civil, fiscal and accounting provisions;

All data will be retained even after the termination of the contractual relationship for the fulfillment of any eventual obligations related or arising from the conclusion of the relationship itself and for the last of the purposes listed above and up to what is indicated in point 5.

2. Legitimate interests of the entertainment owner
ITALIANVIASKYPE will process the data only and exclusively to provide the requested service, Italian language and culture lessons online through the Skype platform. Special categories of personal data (pursuant to articles 9 and 10 of EU Regulation 2016/679) issued, directly or indirectly, will not be used for the purpose of profiling the user / data subject.
No data will be used to send promotional material of this company will be passed to another company, institution or other for any reason.

3. Treatment
“Processing of personal data” means their collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, dissemination, cancellation and destruction or the combination of two or more than these operations The processing may be carried out with or without the aid of electronic or automated means and will include, in compliance with the limits and conditions set out in the EU Regulation 2016/679, also the communication to the subjects referred to in the following 7) as well as the dissemination always within the scope referred to in point 7) of this information.

4. Methods of data processing
The personal data in question will be processed:
I. with the support of paper, electronic or telematic means;
II. by persons authorized to perform these tasks, who are constantly identified, appropriately educated and made aware of the constraints imposed by the 2016/67 EU Regulation; III. with the use of security measures suitable for:
• guarantee the confidentiality of the data subject to which the data refer
• avoid undue access to third parties or unauthorized personnel.

5. Data retention period
The data are processed and stored for the time required by the purposes for which they were collected; therefore:
– personal data collected for purposes related to the execution of commercial contracts between the Owner and the user will be retained until there are relations between the parties.
– personal data collected for purposes related to the legitimate interest of the owner will be retained until the satisfaction of this interest. The user can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Data Controller.
When the processing is based on the user’s consent, the Data Controller may retain the personal data for a longer time until such consent is revoked. Furthermore, the Data Controller may be obliged to keep personal data for a longer period in compliance with a legal obligation or an order of an authority.
At the end of the retention period, personal data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

6. Nature of the conferment and consequence of a possible refusal to answer
The provision of personal data is optional, but any opposition to the pursuit of specific purposes and the partial or complete refusal to respond will result in the impossibility or difficulty of managing the contractual relationship, to fulfill exactly the related obligations and pursuing the aforementioned purposes, as well as any failure to acquire a right.

7. Communication and dissemination (data recipients)
Personal data related to the processing will be used only and exclusively by the owner of the service provided ITALIANVIASKYPE and will not be disclosed to any other third party

8. Rights
You can exercise your rights at any time and without any charge, by writing to eleonoravieri@gmail.com or by sending a written request to

ItalianViaSkype
via XXV Aprile 14, 06061 – Castiglione del Lago, Perugia, Italy

Right of access to data (Article 15 of the EU Reg. 2016/679)
Right of rectification (Article 16 of the EU Reg. 2016/679)
Right to cancel (Article 17 of the EU Reg. 2016/679)
Right of limitation (Article 18 of the EU Reg. 2016/679)
Right to data portability (Art. 20 EU Reg. 2016/679)
Right of opposition (Article 21 of the EU Reg. 2016/679)

If the data acquisition by the Data Controller was made following the issue of consent, you have the right to revoke such consent at any time; the exercise of this right may however preclude the correct execution of the contract.
Furthermore, if it considers violated one or more of its rights, it can lodge a complaint with the Privacy Authority according to the procedures identified by the Authority itself.

9. Data controller
The data controller is ITALIANVIASKYPE, in the person of his Legal Representative at
ITALIANVIASKYPE
via XXV Aprile 14, 06061 – Castiglione del Lago, Perugia, Italy
email: eleonoravieri@gmail.com

10. Security of personal data
Security standards are adopted to make personal information confidential and confidential, through “firewalls” and data transmission through SSL (Secure Socket Layer). Furthermore, specific techniques are used to protect data from unauthorized access by third parties. In any case, the minimum security measures indicated by the Privacy Code and subsequent modifications are guaranteed.
To ensure maximum security in payments, online transactions of purchases paid by credit card are made through a secure server that adopts the SSL protection system (Secure Socket Layer). This system is used to encrypt the information entered, so as to make it impossible to intercept it by external users.
At the time of paying the order by credit card, ITALIANVIASKYPE automatically sends to a secure page (SSL) of the Bank’s website that will take care of the transaction. The online transaction is absolutely safe because no one, not even ITALIANVIASKYPE, can become aware of the credit card codes used by their customers. The code is used only for the payment transaction; if payment is successful, confirmation is immediate and ITALIANVIASKYPE receives the transaction number from the Bank. There is no trace of the credit card code in any of our archives. In any case ITALIANVIASKYPE adopts suitable and preventive security measures to safeguard the confidentiality, integrity, completeness and availability of personal data. As established by the legal provisions governing the security of personal data, technical, logistical and organizational measures are developed to prevent damage, even accidental losses, alterations, improper and unauthorized use of data. Similar preventive security measures are adopted by third parties (Data Processors) who are entrusted with data processing operations on our behalf.

11. Navigation data
The computer systems and software procedures used to operate the website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified users, but by their very nature could, through processing and association with data held by third parties, allow to identify the users themselves. This category of data includes IP addresses or domain names of the computers used by users connecting to the site, the addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to submit the request to the server, the file size obtained in response, the numerical code indicating the status of the response given by the server (success, error or similar) and other parameters related to the operating system and the user’s computer environment. These data are used only to obtain anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site.